Privacy Policy
chinookisww Strategy · Last Updated: January 28, 2026
This policy explains how chinookisww Strategy collects, uses, and protects personal information in connection with our consulting services and website. We are committed to handling personal data responsibly and in accordance with applicable Canadian privacy legislation.
1. Data Controller
The data controller for personal information collected through this website and our consulting engagements is:
chinookisww Strategy
707 5th Street SW, Suite 1450
Calgary, AB T2P 0Y3, Canada
Email: [email protected]
2. Applicable Privacy Laws
chinookisww Strategy operates in Alberta, Canada, and our privacy practices are governed by the Personal Information Protection Act (PIPA), SA 2003, c P-6.5 (Alberta), supplemented by the federal Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable. For individuals located in the European Union, we also observe the principles of the General Data Protection Regulation (GDPR) as far as reasonably practicable.
3. Information We Collect
We collect personal information in the following ways:
- Contact forms: Name, email address, phone number (optional), and message content submitted through our website.
- Engagement-related information: Business information, organizational data, and personal information shared during consulting engagements. This is governed separately by the mutual NDA in the engagement letter.
- Website analytics: Anonymized or pseudonymized usage data (pages visited, session duration, browser type) collected through analytics cookies, subject to your cookie preferences.
- Email correspondence: Information contained in emails or messages sent to us directly.
4. How We Use Your Information
- To respond to inquiries submitted through the contact form
- To conduct and manage consulting engagements you have engaged us for
- To communicate relevant updates or information about our services (you may opt out at any time)
- To analyze website usage and improve our online presence (anonymized data only)
- To comply with applicable legal obligations
We do not use personal information for automated decision-making or profiling. We do not sell personal information to third parties.
5. Legal Basis for Processing
- Consent: For contact form submissions and optional communications
- Contractual necessity: To fulfill obligations under a consulting engagement agreement
- Legitimate interest: For internal analytics and service improvement
- Legal obligation: Where required by Canadian law
6. Data Retention
- Contact inquiries: Retained for up to 24 months following the last interaction
- Engagement records: Retained for 7 years following engagement close, in accordance with professional standards and legal requirements
- Analytics data: Retained in anonymized form for up to 26 months
- Email correspondence: Retained for up to 24 months unless part of an engagement file
7. Data Protection Measures
- Client data is stored in encrypted systems with access restricted to consulting staff assigned to your engagement
- Data transferred electronically uses industry-standard TLS encryption
- Physical records are stored securely at our Calgary office with controlled access
- In the event of a data breach affecting your personal information, we will notify you and the Office of the Information and Privacy Commissioner of Alberta as required by PIPA
8. Third-Party Services
We may use the following categories of third-party services that may process data on our behalf:
- Analytics: Website usage data may be processed by analytics providers (e.g., Google Analytics) subject to cookie consent
- Email services: Correspondence may be processed by our email hosting provider
- Cloud storage: Engagement files may be stored using encrypted cloud services with Canadian or equivalent data residency
We do not authorize third parties to use your personal information for their own purposes.
9. Cookies
Our website uses cookies to function properly and to analyze usage patterns. You can manage cookie preferences through our Cookie Policy page. Essential cookies cannot be disabled as they are required for basic site operation.
10. Your Rights
Under PIPA and PIPEDA, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for non-essential data uses
- Request deletion of personal information (subject to retention obligations)
- Lodge a complaint with the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca)
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
12. Children's Privacy
Our services are directed to business owners and professionals aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we become aware of such a situation, we will delete the information promptly.
13. Policy Updates
We may update this policy periodically. Material changes will be communicated via notice on our website. Continued use of our website or services following notification constitutes acceptance of the updated policy. The "Last Updated" date at the top of this page reflects the most recent revision.
14. Contact for Privacy Inquiries
For any questions or concerns about this Privacy Policy or our data practices:
chinookisww Strategy — Privacy Office
707 5th Street SW, Suite 1450, Calgary, AB T2P 0Y3
Email: [email protected]